Payment Policy
At The Midnight Society, we strive to make your shopping experience smooth, secure, and convenient. This Payment Policy outlines the accepted payment methods, security measures, and other important information related to transactions on our website.
1. ACCEPTED PAYMENT METHODS
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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Maestro
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PayPal
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Apple Pay & Google Pay (via supported browsers/devices)
All payments are processed in GBP (£).
2. PAYMENT PROCESSING
Payments are processed at the time of checkout. You will receive an email confirmation once your order has been successfully placed.
Please ensure that your billing and payment details are correct and up to date. We reserve the right to decline or cancel any order in the event of suspected fraud or invalid payment.
3. PAYMENT SECURITY
All transactions on our website are secured using SSL (Secure Socket Layer) encryption. Our payment system is fully compliant with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
We do not store any full credit card details on our servers.
4. TAXES & DUTIES
All product prices are shown in GBP and do not include VAT or customs duties (if applicable). Customers outside the EU (including the UK) are responsible for paying any applicable import duties or taxes upon delivery.
5. REFUNDS
Refunds for returned or cancelled orders will be issued to the original payment method used during checkout. Refund processing times may vary by provider but typically take up to 7 business days after the return has been approved.
For more details, please refer to our Return & Refund Policy.
6. CONTACT
If you have questions about your payment or experience any issues during checkout, please contact our support team:
📧 Email: support@themidnightsociety
📞 Phone: +31 682 081 532
🕒 Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)
COMPANY INFORMATION
🏢 Company Name: Velo Goods Retail
📜 Company Registration No.: 92012205
📍 Business Address: Wilderbeekstraat 40, 5931KW Tegelen, The Netherlands